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07-03-2020 12:35 PM in
Galaxy J- Mark as New
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07-03-2020 01:10 PM in
Galaxy JAfter update backup your device and try to factory reset your device. Iam using J6 i did same, i didnt face any issues, running my device smooth good battery life.
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07-03-2020 02:00 PM in
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07-03-2020 07:11 PM (Last edited 07-03-2020 07:12 PM ) in
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07-03-2020 10:22 PM in
Galaxy J
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07-07-2020 08:41 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
