Forgot pattern

[kpwindow]

I forgot lock pattern of Samsung galaxy J7 prime. Please help me how to solve this problem

[Phoenix7]

reset it..

[kpwindow]

how to reset it without unlocking

[m01s]

switch off your mobile

[m01s]

and click power off button and click centre button and click volume increase button click 3 same time and reset

[Asmi2018]

no

[kulwant311]

does your problem solved

[harriya]

factory reset your phone...

[admin_]

Thank you for being a part of Samsung community. To unlock the device please check entering backup PIN. Else you can use Find my mobile service to reset the lock screen online. It is only possible if you have configured Samsung account with Find my mobile service and device is connected to Internet. Visit the link https://findmymobile.samsung.com/ enter Samsung account and tap on unlock.
If you are unable to unlock the device from the above process you need to visit the Samsung authorized service center. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/