Fingerprint Not Working

[Sandip97]

My Phone Samsung J5 prime 

In my Phone Fingerprint scanner Not Working.

What is Solution Of This Problem.

Please Tell Me.

[chndn811]

Try to wipe cache partition using hard reset option.

[Sandip97]

Wipe Cache Partition is Work and 67% Fingerprint Done But few Second Later Showing Same Issue.
Thanks Sir For This Method Worked.

[VedantKalore]

Buy newer Galaxy!

[Sandip97]

Yes,
But I Am Buy in 2017

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support