Active Level 3
hi friends,
recently I have got a software update in my phone Samsung galaxy j7 pro . I also upgraded it. But whenever I go to Google play store to install a app , it shows "download error :495" . I am facing this problem since I upgraded my phone .

please help me . I can't download any app . What should I do now?
1 Comment
Active Level 7
There are 2 methods that may solve the issue, please try the following:

Method 1:
Go to Settings>> Application Manager or Apps>> Open “All” apps
From the list of apps find Google Play store >>Clear Data and Clear Cache
From the list of apps find Google Service Framework >> Clear Data and Clear Cache
Now install or update app from Google Play Store
If it still didn’t work try uninstalling Google Play Store updates first

Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.