hi friends, recently I have got a software update in my phone Samsung galaxy j7 pro . I also upgraded it. But whenever I go to Google play store to install a app , it shows "download error :495" . I am facing this problem since I upgraded my phone .
please help me . I can't download any app . What should I do now?
There are 2 methods that may solve the issue, please try the following:
Method 1: Go to Settings>> Application Manager or Apps>> Open “All” apps From the list of apps find Google Play store >>Clear Data and Clear Cache From the list of apps find Google Service Framework >> Clear Data and Clear Cache Now install or update app from Google Play Store If it still didn’t work try uninstalling Google Play Store updates first
Method 2: Go to system settings>> Accounts>>Google>>remove your Gmail account Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1) Now again go to settings>> Accounts>>Google>>Add your gmail account Restart your android and then accept all the Google terms and setup Google settings Rerun Google Play Store and update or install your app.