Original topic:

Error Report

(Topic created on: 10-15-2018 12:35 PM)
433 Views
dvickyiest
Active Level 8
Options
Galaxy J
look how Samsung understand the problem..
I don't know who is the software guys..
if you don't even understand the problem how can you write codes??

1e41fca1-6b45-427b-afc7-79cfc0c47232.jpg


3 Comments
shivaredddy
Active Level 2
Galaxy J
This automated replies really sucks bro. I too don't like this automated response.. Still once try resetting(erasing all the data) your phone once.. If the problem still exists then better to go to nearest service centre.
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dvickyiest
Active Level 8
Galaxy J
my problem solved in next update....just showing how they respond to it...
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admin_
Expert Level 5
Galaxy J
We do apologize for the inconvenience caused and wrong information provided to you. The issue occurring in your device related to Adaptive Brightness Go requires binary update and the same is already escalated to R&D team for rectification. Soon the device will get binary update for the same via FOTA i.e. Menu> Settings> Software Update> Auto Update> Enable it.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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