Original topic:

Drop Battery Problem

(Topic created on: 12-13-2019 03:13 PM)
207 Views
Jatinder01Singh
Active Level 1
Options
Galaxy J

I have a samsung J2 Core.

It is best phone but battery is very small.

They dropped very well.

Please give me a solution. 

3 Comments
Galaxy J
stop background usage for all apps by going to settings-apps- select respective app-battery and disable background usage.

and you can also do these:-
https://r2.community.samsung.com/t5/Others/tips-to-extend-the-life-span-of-your-battery-part-2/td-p/...

https://r2.community.samsung.com/t5/Others/tips-to-extend-the-life-span-of-your-battery-part1/td-p/2...
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Jeeban95
Active Level 6
Galaxy J
If you have used it more than 2-3years now battery must have a degraded quality. with ~70% efficiency. Go check it with your service centre to replace the battery.
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Galaxy J

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

 

 

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