Original topic:

Disrespectful way of talking in samsung care centre

(Topic created on: 12-02-2017 07:02 AM)
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madhur2
Beginner Level 2
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Galaxy J
I m from Punjab Patiala here,Dixon electronics i m visited here for j2 folder when i go to receive my phone mrs. Poonam madam ask me for money (without bill ) when i ask for bill the she say sir, i m not giving u bill because we are not able to complete ur device software then i refused to accept my device bcz of without bill then mrs. Poonam madam ask me sir u hv to give me the money of software in a very very disrespectful manner but i refused to give the money of software bcz the software is not done
2 Comments
admin_
Expert Level 5
Galaxy J
Thanks for being with Samsung and for sharing your concern. We apologies for the inconvenience caused to you. we would like to inform you that we have dedicated support team so kindly share your concern mail to support.India@samsung.com. We will do our best to resolve your issue.

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madhur2
Beginner Level 2
Galaxy J
ok sir i trust to uu btt pls u takee care in future
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