Original topic:

Direct Video calling is not performing after nougat update

(Topic created on: 09-27-2017 08:15 PM)
284 Views
Neeraj80
Beginner Level 2
Options
Galaxy J
My Phone cannot make direct video call after i have updated my phone Galaxy on8.There is always message comes ' Video call cannot be made to this number'.
8 Comments
admin_
Expert Level 5
Galaxy J

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Abhi777
Active Level 2
Galaxy J
please solve this issue. I am also facing this Problem
0 Likes
Abhi777
Active Level 2
Galaxy J
I have the same problem too
0 Likes
SDM
Beginner Level 2
Galaxy J
i have also same problqm
0 Likes
manishachouhan
Beginner Level 2
Galaxy J
my ph cannot make direct video call there is always messages comes video call cannot made to this phone number
0 Likes
Srinjan
Active Level 1
Galaxy J
listen to me carefully....u can video call only to those devices which support normal video call...Motorola,Xiaomi these phones do not support normal video call...only SAMSUNG phones support normal video call...thank u
0 Likes
bamevada
Active Level 1
Galaxy J
I try on Samsung on8 but still problem exist
0 Likes
bamevada
Active Level 1
Galaxy J
i am facing same problem
0 Likes