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09-27-2017 08:56 AM in
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09-27-2017 08:15 PM in
Galaxy JThank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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09-28-2017 12:42 AM in
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Galaxy J