I have samsung Galaxy J7 Prime 16GB varient. I hv seen a recent issue which is becoming a problem for my phone. Contacts are saved normally in my Account but whenever i tried to call by any number saved on my phone then it is showing the other name which is already saved on my phone. For Example whenever iam calling my dad's number, it is dialing right but the name on the screen is of different person. It is with other number as well. please solve the issue as soon as possible.
Thanks for part of Samsung community. We would like to inform you that if you do not want your contacts to get merged then kindly save your contacts only in one storage with Sim card, phone, Google account and after that please follow these steps:- 1) Go to the device apps > contacts > three dots > contacts to display > select that particular storage. 2) Go to the device apps > contacts > manage contacts > sync contacts > disable/enable according to the storage. (If saved contacts are in Google account then kindly select only Google account do not sync other accounts). 3) Go to the device apps > three dots > manage contacts > default storage location > select the location. Be sure to hit ♡ when you find an answer that works for you.
