Brightness Issue in Galaxy J8

[Adi5]

Hey guys, I just updated my Galaxy J8 today ( It was a October security patch ) and since then I am facing brightness issue.
Whenever I turn my phone on its brightness just decreases no matter at what level it was before. If I increase my brightness and turn the screen off and then turn it on again its brightness decreases. Please help someone. I am freakin out!!

[vødka]

please update your device to "November security patch". you may have installed 3rd party apps which cause damage to the device. so put your device to safe mode and restart it once. or else you may have to reset the device before resetting your be sure to back up your data (if necessary).
thank you
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Adi5]

November Update is not showing in my phone buddy

[SID5]

this is because Auto brightness mode is on

[SID5]

check setting-display-auto brightness

[Adi5]

It is solved. Thanks for your support mate🖤

[babailyas]

November patch is not available yet its only october patch what u saying admin

[Adi5]

yeah thats what i was saying

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/