I've Samsung J7 Max.. Bluetooth is not working fine.. the connection breaks after 2 songs.. I'm using iBall Bluetooth headset.. pls help me fix this.. even when connected to any Bluetooth device, facing the connection issue after 5-10 mins.. it breaks.. and that is very bad and embarrassing at times..
Thanks for reaching out to the Samsung Community! We do apologize for the inconvenience caused to you. To overcome the connectivity issue kindly follow the below steps:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Bluetooth >> Storage >> Clear data. - connect the Bluetooth headset.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
