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06-13-2023 10:05 PM in
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06-14-2023 10:00 AM in
Galaxy J4. https://youtu.be/p0lwHC0UuzM
5 . https://youtu.be/cU8Z7k9d_l0
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06-14-2023 01:24 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support