Original topic:

Bluetooth automatically disconnected

(Topic created on: 01-06-2018 08:23 AM)
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tejaramu
Beginner Level 5
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Galaxy J
after December update my Bluetooth headset automatically disconnected and some times showing Bluetooth is connected but i am getting sound phone speakers
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admin_
Expert Level 5
Galaxy J
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Bluetooth >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.
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