Automatic brightness

[ashibd]

Brightness of my J7 prime increased automatically after last update. The same problem was also earlier but after some updates it was resolved. But it is now again in my phone. Please resolve it by giving new update

[TuhinS]

check ur proximity and light sensor's condition in utility.

[ashibd]

I didn't find it anywhere in my phone

[TuhinS]

type *#0*# in your dialpad. and then tap on sensors. then check it.

[darshan98]

j7 prime don't have auto brightness

[RockstarAkash]

yes

[admin_]

We are sorry to hear that you are facing brightness issue in the device. We would request you to share device log files using error report option via Samsung member application i.e. Samsung member app> feedback>question /error > attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/