Hello there, Since morning apps are not opening up. I have switched off the phone twice....still not functioning. when i scroll the screen the setting is opening from the top of the screen....not the app. please help.
We do apologize for the inconvenience caused. Kindly check if easy mode is disabled from settings>>display>>Easy mode>>disable. If it is disabled and still issue persists, please follow the below troubleshooting steps to fix the issue:
- Navigate to >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Navigate to >> Settings >> Apps >> Tap on three dots >> Show system apps >> System UI >> Clear data. - Please run your device in safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
