Original topic:

Applications are crashing in J8 after September security update

(Topic created on: 10-12-2018 09:41 PM)
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VishalSamsungS24
Active Level 3
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Galaxy J
Hi Team,

Applications are crashing after the security update in My Samsung Galaxy J8 Model, but i am not facing issue of Battery Optimization Notification problem.

Kindly consider my request in your next update.

Regards,
Vishal
27 Comments
INDIANCYBER
Expert Level 5
Galaxy J
clear cash memory
Jackie1982
Active Level 7
Galaxy J
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ipg
Active Level 7
Galaxy J
.
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admin_
Expert Level 5
Galaxy J
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> Problematic apps >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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