The new version does not download

[Castellani07]

My phone is a samsung galaxy S 23 Ultra and the new update stops at 26%, can someone help me to solve the problem?

[InFiNity123]

Restart your phone

[InFiNity123]

Check WIFI connection speed or turn on mobile data

[salmanul]

Please clear the cache and data of the update app and force stop it. Then try again.

[Samsung_specialist]

Hello,

If the issue continuously happens, you should visit the service center for further check.