Need security help

[TusharA31]

Someone using Cloneit App for my data transfer. He hacked my bank account and mobile devices already. I filed complaint to cyber but need security help. I tried all security-related options but he still hacking my devices. Can someone help me for this.

 

[TusharA31]

Regularly change password with 3steps verifications, Changed device already. Changed internet connection 3 times in this month. And now it's not enough to stop him.

[mHappiee]

Did you tried factory reset ?

[TusharA31]

Ya

[mHappiee]

After factor reset also the problem persistent ???!!!

[THEforlornSOLITER]

I think you should go to samsung care. They can help you or police

[TusharA31]

Yesi mail it, but not receiving any reply

[THEforlornSOLITER]

Instead emailing.... you go directly to the station.... and tell everything to them and do same to the bank .... they will do something... and also go to you insurance company.

[TusharA31]

I did instead any app. He remotely installed and hide somewhere without knowing me. Operate my phone whenever he want.

[mHappiee]

You can do few checks-
- Check for apps which can install other apps on your device,
- Check permissions,
- Check app list for unwanted app
- Check Ram usage of apps
- Check internet usage
.
From all checks you should most probably be able to find some ambiguous app which may be responsible for you issue.