Original topic:

J7 PRIME OREO UPDATE ISSUES

(Topic created on: 10-13-2018 09:45 AM)
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SB4
Active Level 3
Options
Galaxy Gallery
Facing battery performance issues after oreo update 
Wrong battery % is displayed 
Camera quality is also affected 
Does anyone facing same issues ?

7 Comments
Rsreddy
Active Level 6
Galaxy Gallery
correct same problems facing
RAJUNAMPELLY
Active Level 1
Galaxy Gallery
yess
and screen wake up is delaying when power key is pressed..
Sweetay
Active Level 1
Galaxy Gallery
I have no issue
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Jackie1982
Active Level 7
Galaxy Gallery
Note 9 Timelapse 4K video testing with DJI Osmo mobile 2 Gimble OSMO MOBILE 2 AND SAMSUNG GALAXY NOTE 9 BEAUTIFUL TIMELAPSE......ENJOY. 

https://youtu.be/hbIinGM72eI
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Dhanunjay
Active Level 3
Galaxy Gallery
iam
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thou
Beginner Level 2
Galaxy Gallery
yes and my battery life is very bad
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admin_
Expert Level 5
Galaxy Gallery
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system app >> System UI >> Storage >> Clear data.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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