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Original topic:

I deleted all my photos

(Topic created on: 05-17-2020 09:36 AM)
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Angelseeroo
Beginner Level 2
Options
Galaxy Gallery
 I accidentally deleted all my files. ALL OF MY PHOTOS ARE GONE.  How do I get it back again because all of my photos, memories, video are all gone. I am really disappointed. I thought It was like useless files.



3 Comments
MasterV
Active Level 4
Galaxy Gallery
Try an App called Photo Recovery- Z tool from the Google App store. If you're successful in recovering them I would advise you to upload/sync your images to the cloud to avoid loss.
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sussa
Active Level 3
Galaxy Gallery
😶
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Maps_sam07
Moderator
Moderator
Options
Galaxy Gallery

Please note that you can only be able to retrieve your photos if you had backed up your gallery.

 

On your phone, please do the following:

 

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Restore data

 

Kindly follow the below steps to activate cloud backup:

 

1. From the home screen, swipe either up or down to access apps.
2. Tap Gallery.
3. Tap on the 3 dots on the upper right.
4. Tap Settings.
5. Tap Samsung account.
6. Push Slider to de/activate.

 

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