Original topic:

Green Line😒 Help!

(Topic created on: 05-29-2025 11:52 PM)
943 Views
ktsrockzz
Active Level 3
Options
Galaxy Gallery

image


Hello guys i have now a green line starring at me since a couple of hours and its irritating as hell.I visited the service centre and my device is S22+ 
They very politely said its not our problem that you trusted our brand samsung and invested this much money for a premium phone, we have a policy here and it says ur s22+ is not eligible. I asked them why,they said just becoz we don't see many users complaining with the same phone, i was furious, i opened the internet and showed them how many people are actually facing the issue and tried to convince them but it didn't work out

Help me out, how do i proceed from here, i have done all the formalities of mailing and tweeting etc., what should be done now?
I m very disappointed by SAMSUNG CUSTOMER SERVICE 
1+ being a smaller and poorer brand still gave free screen replacements to all devices because they accepted that its not the user's fault 
Samsung here isn't being professional 
ktsrockzz
Active Level 3
Galaxy Gallery
Ohhh then its a fair deal, for s22+ its 13-14 k only
0 Likes
afzy95
Active Level 5
Galaxy Gallery
If you still want to use that mobile for 2 3 years than change to orignal other wise don't replace
0 Likes
ktsrockzz
Active Level 3
Galaxy Gallery
nah i ll go for a new device instead of buying a new screen
0 Likes
afzy95
Active Level 5
Galaxy Gallery
Official are idiots
ktsrockzz
Active Level 3
Galaxy Gallery
S22 ultra is covered under the replacement scheme, then why r they not getting u one?
S22+ is not eligible for the same
0 Likes
afzy95
Active Level 5
Galaxy Gallery
They are saying lil wear on s22ultra in backside thats why
0 Likes
ktsrockzz
Active Level 3
Galaxy Gallery
Ahh yess another scam from samsung
0 Likes
afzy95
Active Level 5
Galaxy Gallery
I just ask him what you are expecting after 3 years mobile having no wear?
0 Likes
ktsrockzz
Active Level 3
Galaxy Gallery
Exactly, they just want to avoid as many as they can
Typically in india many people have reported this issue
afzy95
Active Level 5
Galaxy Gallery
Yes but they behaving like three monkey