Original topic:

Esim on s24 while resetting

(Topic created on: 10 hours ago)
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vanshjay
Active Level 2
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Galaxy Gallery
I am using an jio esim and now i want to reset my phone as it is showing many issues. 
Is there any option to keep the esim while resetting or i need to do something else.??

Isn't there a option to keep esim or delete esim while resetting ???

image


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19 Comments
YesImAk
Active Level 7
Galaxy Gallery
Do you have the esim QR saved?
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vanshjay
Active Level 2
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Yes , i have the qr on my mail.
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vanshjay
Active Level 2
Galaxy Gallery
Isn't there a option to keep esim or delete esim while resetting ???
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YesImAk
Active Level 7
Galaxy Gallery
You can use the same QR to restore the sim and if it doesnt work you can use Jio app to contact support they can provide you with a new QR
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vanshjay
Active Level 2
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But , i will need a otp to request for a new qr
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vanshjay
Active Level 2
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How i will get the otp to even login to myjio app
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YesImAk
Active Level 7
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If you dont delete the esim before resetting your esim will be auto installed
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vanshjay
Active Level 2
Galaxy Gallery
Sure .?
🙏
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vanshjay
Active Level 2
Galaxy Gallery
Bcz i dont wanna go to jio store to do anything
They just ask for money.
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