Rajeshk
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12-01-2018 01:15 PM in
Galaxy Gallery
in Last Update My s9 plus Live focus option taking More exposure around the object... anyone facing this issue
1 Comment
admin_
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12-03-2018 03:19 PM in
Galaxy Gallery
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
If your concern still persist. There is a relevant department who will serve you better regarding your concern, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
If your concern still persist. There is a relevant department who will serve you better regarding your concern, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/