Gleiz
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02-13-2022 06:18 PM (Last edited 02-13-2022 06:19 PM ) in
Galaxy Fold
After 4th time of coming back and forth from the service center. They diagnosed my phone and found something. Thank you for the service order complaint because thru this it helped to do the thorough work. They changed the main board and battery. The phone was not restarting by itself in idle mode or flickering after using this for few days now. However, the back area as I noticed has been producing unsual hotness not like as before. I will give this phone a week or 2 before bringing it back again in their center while it's still has the warranty. Better also extend your warranty because it doesn't mean that when you bought a high end phone it is perfect anymore. So to those user out there, in case you observed your phone that has unsualities after buying it, please always be vigilant on the changes that you will notice on your phone because samsung will not replace your unit beyond 7 days. Unlucky for me the phone only started being crazy after 2 months of using. I hope Samsung would change that policy in the future. This would be the last samsung that I will have in my life after the hassle I had been experienced.
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Anonymous
Not applicable
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02-14-2022 06:37 AM in
Galaxy Fold
I sold my phone due to the stress it gives me when it falls or drop it in dust and sand
Samsung_special ist
Community Manager
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02-14-2022 10:49 AM in
Galaxy FoldHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
Samsung Gulf Customer Service provides various service locations in form of Authorized Service Centers, Quick Repair Shops, or Customer Service Plazas. It caters repair and support for all Consumer products of Samsung like Refrigerator, AC, washing machine, dishwasher, dryer, microwave, vacuum ...
