We apologize for the inconvenience you have to face, We understand your concern and we will help you and now your device is working on Android 11 and I would like to say that you will get the next update on May 2022 and the team is working on the security update and as per your inquiry that you have not received the update for your smartphone, Please be assured that we are doing our best to release the updates as soon as possible. Meanwhile, we request you to please bear with us. You will receive a notification for the same. To check for software updates follow the below steps:
