Resolved! Solved

Original topic:

Software issue

(Topic created on: 01-31-2025 10:18 AM)
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k_vasan
Beginner Level 2
Options
Galaxy F
Recently updated to latest software from then on software is crashing continuously (operating itself) attached image which got a error after updating the software update 

image


1 Solution


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Solution
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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7 Comments
janviji
Active Level 7
Galaxy F
Which browser you use
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janviji
Active Level 7
Galaxy F
Once you go to app section and do clear catch and data once restart your mobile and then try to browse
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goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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k_vasan
Beginner Level 2
Galaxy F
Still I'm facing same issue (screen touches are delayed)
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Solution
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Galaxy F
741
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