Original topic:

Software Upgrade

(Topic created on: 01-24-2022 11:25 PM)
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Flickclick
Active Level 3
Options
Galaxy F
My galaxy f42 5g front camera is blurr , whenever clicked for selfish it shows blurry dots . Also for a phone which has released just few months back in Sept 2021 .. have to wait for an update till May ..it's disappointing 😞 
3 Comments
Sriramula
Beginner Level 2
Galaxy F
Me also facing same problem
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Flickclick
Active Level 3
Galaxy F
There is a disappointment using Samsung phones have to wait for an update of Android 12 , till Google finalize Android 13
cs-member13
Expert Level 4
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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