Smartview problem in disney plus hotstar

[Hunter55]

When i mirror my phone screen to tv i can see everything in tv playing from my mobile

But i cannot see playback in tv i have to restart my phone evertime when i wants to watch movie from hotstar(by mirroring my phone screen).

It just shows black screen in place of video the thing is everything in hotstar is visible in tv but video is not,there is just black and i can just hear audio.

It started happing after android 12 update 

[Anonymous]

You atleast can mirror but my phones automatically restarts whenever i try to mirror

[vishnusaikumar9]

It's not the problem with mobile
It's the privacy problem with hotstar they won't allow to share screen

[Hunter55]

But i used to share screen before android 12 update and it was working fine but now it don't shows video
But if i restart my phone i can see the video in tv from hotstart.

[vishnusaikumar9]

But after android 12 there was several changes made in privacy policy 😅

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.

Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

[ayush37]

My got restart while I watching Web series on hotstar after android 12 update please give instructions to solve it

[Hunter55]

After software update the issue is solved