Original topic:

Slow charging

(Topic created on: 04-13-2023 01:48 PM)
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Android2023
Active Level 1
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Galaxy F
Please fix the slow charging problem and the battery draining after the one ui 5.1 update in galaxy f62.
3 Comments
Ajay_das
Expert Level 2
Galaxy F
Summer will face every one same problem
SanjeevBokaro
Beginner Level 3
Galaxy F
Same here after update charging is very slow and drain battery very fast
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cs-member11
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-fast-charge-on-your-galaxy-device/

 

Please follow the below steps to resolve the battery drainage issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support