Original topic:

Screen casting problem after update

(Topic created on: 08-31-2022 12:42 AM)
219 Views
chintu31
Active Level 2
Options
Galaxy F
I am facing screen casting issues  ... after casting to tv I could see only black screen  ... nothing else shows on tv after screen cast...I am facing this after recent update I'm f62. Plz fix it
1 Comment
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes