Original topic:

Samsung keyboard clipboard

(Topic created on: 02-13-2024 09:09 AM)
51 Views
manan270
Beginner Level 2
Options
Galaxy F
I am unable to clear my clipboard from Samsung keyboard. I have taken a screenshot in secure folder which shows in clipboard outside of secure folder. I want to delete it when i try to select it thier was massages pops up that "you can't select it due to security policy of secure folder" then I go to secure folder to delete it from there but there is no screenshot in clipboard in Samsung keyboard in secure folder....what should I do now ? I want to delete that screenshot from clipboard plz help
1 Comment
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes