Samsung Galaxy F14 5G November Security Update.

[Shikhar1998]

Samsung Galaxy F14 5G November Security Update.

 

[Arya111]

Nice

[Surya230]

Same here 😊

[Shubhamxjod]

Android 15 in this phone ?🙏🙏

[Shikhar1998]

No

[vivekkrgupta111]

Touchscreen Freeze Issue on Samsung Galaxy F14 5G After 1 November 2024 Update

Device Details:

Model: Samsung Galaxy F14 5G

RAM: 6GB

Android Version: 14

Warranty: Expired

Recent Update: 1 November 2024 Security Patch (installed on 4 January 2025)



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The Problem

Right after updating my phone on 4 January 2025, I noticed something strange:

1. The touchscreen froze shortly after the phone restarted.


2. It worked for only 1 minute after each reboot and then stopped responding completely.


3. This issue repeated every time I restarted the phone.




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What I Tried

1. Rebooting the Phone:

I used the Power + Volume Down button combination to force a restart because the touchscreen wasn’t working.

After rebooting, the touch worked for about 1 minute but then froze again.



2. Double Tap and OTG Mouse:

The Double Tap to Wake feature worked fine, so I knew the hardware wasn’t completely dead.

I connected an OTG mouse, and everything on the phone worked smoothly through it—just the touchscreen was unresponsive.



3. Resetting Settings:

I reset all phone settings using the OTG mouse, hoping it would fix the issue.

Unfortunately, it didn’t help.



4. Factory Reset:

I backed up my data and performed a factory reset using the OTG mouse.

After the reset, the touchscreen started working perfectly with no freezing issues.





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What Might Have Caused It?

Bug in the Update:
The issue started right after installing the 1 November 2024 security patch. It seems there was a problem with the update affecting the touchscreen.

Corrupted Firmware:
Something might have gone wrong during the installation process, disrupting the touchscreen functionality.

Software Glitch:
The factory reset cleared whatever was causing the glitch, restoring the touchscreen’s functionality.



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How I Fixed It

A factory reset completely resolved the issue. The touchscreen has been working perfectly ever since.


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Suggestions for Samsung:

1. Investigate the Update:
Samsung should look into the 1 November 2024 patch to identify if it has any bugs related to touchscreen functionality.


2. User Guidance:
Provide clear troubleshooting steps for users facing similar problems.


3. Bug-Fix Update:
Release a patch to ensure other users don’t face this issue.




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Conclusion:
While the factory reset fixed my problem, such issues can frustrate users. Samsung should address these glitches to prevent them in future updates.

[YFFq]

Yes even I am facing and am going to take Samsung to consumer court

[chaira]

I used samsung f14 Can I update November security patch? Please tell me