I'm using samsung galaxy F41, from two days i'm facing issue of self restarting while using the phone and it happened too many times in this two days, I've checked the settings auto restart is also in disable mode and battery care section restart is also in disable mode, but the mobile gets restarted again and again. Till date my battery and mobile performance is good, suddenly this problem started and am unable to use mobile properly due to the issue. Let me suggest what to do to get rid from the issue.
I'm using samsung galaxy M31, from two days i'm facing issue of self restarting while using the phone and it happened too many times in this two days, I've checked the settings auto restart is also in disable mode and battery care section restart is also in disable mode, but the mobile gets restarted again and again. Till date my battery and mobile performance is good, suddenly this problem started and am unable to use mobile properly due to the issue. Let me suggest what to do to get rid from the issue.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device. There are two methods to disable the auto-restart function Method 1
Please follow the below steps: Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on General management. Step3: Tap on Reset. Step4: Disable Auto restart (if enabled). Step5: Auto-restart disabled.
Please follow the below steps: Step1: Go to "Settings" Step2: Tap on "Battery and device care" Step3: Tap on Three dots Step4: Tap on "Automation" Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
I'm using samsung galaxy F41, from two days i'm facing issue of self restarting while using the phone and it happened too many times in this two days, I've checked the settings auto restart is also in disable mode and battery care section restart is also in disable mode, but the mobile gets restarted again and again. Till date my battery and mobile performance is good, suddenly this problem started and am unable to use mobile properly due to the issue. Let me suggest what to do to get rid from the issue.
