Original topic:

PLEASE HELP!

(Topic created on: 08-01-2023 07:37 PM)
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DianaC21
Active Level 3
Options
Galaxy F
My Samsung Galaxy F62 crashed when I was using it. It looks like the display is gone. Is it worth spending on buying a new one? Will I be able to retrieve the files from the downloads folder without spending on a new display? 
18 Comments
goodthings
Expert Level 5
Galaxy F
My dear yes you can do it . For display please go to the service center. Thanks.
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Anonymous
Not applicable
Galaxy F
If you are a Samsung smart switch user and enabled it on your device, then simply connect your laptop to your device, and you can create a backup not just for your data, but for complete setup ( msg, contact, all internal data, apps ) everything will be backed in just 5-10 minutes.

Note: Smart Connect needed to be installed on your laptop too.
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DianaC21
Active Level 3
Galaxy F
Including downloads? Will it work on a non-Samsung laptop?
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DianaC21
Active Level 3
Galaxy F
Will this work even if my device isn't switching on?
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sarnandu
Expert Level 1
Galaxy F
no you have to connect
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Anonymous
Not applicable
Galaxy F
Way 2 will be useful for you, there are some help and an application called "Droidkit". They also explained the work process of the application.
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Anonymous
Not applicable
Galaxy F
Yes,,, you can use any laptop. Just needed Smart switch application installed in both your devices,,, and enabled or in active condition.
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Anonymous
Not applicable
Galaxy F
Yes, u can. Connect the phone with a laptop/ desktop. It will show an additional device through which u can copy the documents.
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DianaC21
Active Level 3
Galaxy F
Please tell me more. The phone isn't switching on.
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