Original topic:

PDF OPENING PROBLEM

(Topic created on: 02-12-2022 12:21 AM)
1835 Views
THEAK
Active Level 1
Options
Galaxy F
My downloaded pdf files are not opening through Google Drive.
But opening through Samsung Notes.
How can I solve It?

image


4 Comments
MDHOBi
Beginner Level 2
Galaxy F
NiceScreenshot_20220208-170310_One UI Home.jpg
0 Likes
amannscharlie
Active Level 7
Galaxy F
Clear cache memory and data. Or use one drive is better than that
0 Likes
f62_CA
Expert Level 3
Galaxy F
Change default apps ....
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support