Original topic:

Network

(Topic created on: 06-30-2022 08:54 AM)
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ravindratalluru
Active Level 4
Options
Galaxy F
All Samsung phones are troubling with jio network.when other calls this phone tell them not reachable or not in network coverage area..This phone is getting  missed call notification  from team jio after some time. This is not happening with airtel.  I used m30s for two years and now f22 observing the same .what may be the cause whether the processor or network antenna is not compatible for jio bands
4 Comments
S_Kumar73
Expert Level 5
Galaxy F
If you are using 5G phone, just change the network to LTE OT LTE(Automatic) mode.
Sushantk
Active Level 3
Galaxy F
Not in samsung even my other device oneplus is also facing same problem
nk009
Active Level 7
Galaxy F
My wife have v23pro in full network location s20fe5g and v23pro perform almost same speed in jio but when both device's in low network area v23pro is far better then s20fe5g only test in jio network,in past i used s8plus it have same issue i faced main problem on s20fe5g it network problem then its beat v23pro in all comparison
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,
 
Greetings from Samsung Customer Support!
 
We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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