Network issues

[bhavish47]

Once the phone goes into sleep or locked or closed from background apps don't receive data....

Tried with switching the data saver off and even battery saver is off...

Rebooted the device but problem persists

Any solution 

[RαʝҽʂԋKυɱαɾ21]

PROBLEM HAVING WITH ANY PARTICULAR APP
OR ALL APPS ?

[bhavish47]

All apps.
More noticed with whatsapp and telegram...

[RαʝҽʂԋKυɱαɾ21]

YOU DON'T GET ANY NOTIFICATION FROM THIS APPS
IN SCREEN OFF ?

[bhavish47]

Yes

[VikasF62]

Same problem having with us, but I operate some applications currently

[_HK02_]

This is rare. I usually download things from browser or say telegram before i go to sleep. I never saw such problems.
But i guess u have 1 setting turned on.
I have shown that setting in the picture. U can go there by long tapping any app then clicking on "i" at the right side. Then go to battery- Optimise Battery Usage-U will see a drop down menu above apps that will give 2 options: Apps not optimised and all. Click on all and unselect all apps u want to work in background. This should work for u.

[bhavish47]

Not.working

[_HK02_]

Then i don't know what is thr problem

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support