Original topic:

Network and battery draining issue

(Topic created on: 01-16-2024 05:13 PM)
462 Views
Ludon
Active Level 1
Options
Galaxy F
After Android 14 update in galaxy F23 5G the network tower Automatically stop responding and sometimes it halts. After a while it's comes back.

Battery draining issue comes after update
9 Comments
ARJUNB
Expert Level 3
Galaxy F
Which network?
Have u tried this using only lte
Ludon
Active Level 1
Galaxy F
Airtel. No I haven't tried only lte mode. I have switched it to 5G/Lte mode.
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goodthings
Expert Level 5
Galaxy F
Reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, also interchange Sim in slots than try to it's again. Thanks.
Ludon
Active Level 1
Galaxy F
Thank you
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goodthings
Expert Level 5
Galaxy F
Your's most welcome.
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

SHRN1
Active Level 7
Galaxy F
I suggest you to
reset app Preferences

Disable
GOS(game optimising service)

I am using f23 one ui 6 and after update I also face battery problem and performance drop
But I disable GOS

Also disable adaptive battery in settings
It also drain battery
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SHRN1
Active Level 7
Galaxy F
Also disable this1705491132027.jpg1705491132044.jpg
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JithinAjith
Expert Level 1
Galaxy F
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
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