Issue regarding failed to play voicemail

[Umesh2607]

 Hi, I'm unable to play the recorded voice call in my mobile after upgraded of Samsung F62 Can't play the recorded call from call history, it shows failed to play voicemail. 

 pls refer the image attached, team pls fix this. 

  

 

[samfan91]

Go to app info and enable the below permissions 👇

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support