Original topic:

Issue in main camera quality while in video conferencing

(Topic created on: 04-29-2022 12:39 PM)
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Debdip_Mandal
Active Level 5
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Galaxy F
Anyone notice a major problem of low resolution/quality of video in my Galaxy F235g when any video conferencing ( like whatsapp video call, google meet or any external ) is decreasing so much that is kind of unusable.
Even any banking video kyc are unble to complete even in sunny day light because of the details of id cards aren't readble for such poor quality.

If anyone from samsung reading the post, please fix this issue. 
Its very annoying facing such a major issue from brand like Samsung!!
6 Comments
Galaxy F
No such issue in my A52s, May be your device has such problem or your device model have some software bugs.
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Debdip_Mandal
Active Level 5
Galaxy F
Maybe. Its happening to my galaxy f235g
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Afzal2
Active Level 6
Galaxy F
Bro how is the phone please give a honest review. I am thinking about buying this phone f235g
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Aslam018
Beginner Level 2
Galaxy F
I got the same issue in my S20 FE 5G
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Debdip_Mandal
Active Level 5
Galaxy F
Don't know what is the problem with samsung 😕
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