Original topic:

INTERNET CONN

(Topic created on: 12-11-2022 08:37 PM)
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Santoshji
Active Level 1
Options
Galaxy F
Dear Samsung,  in Samsung galaxy f23 5g often network connectivity problems occurs. Often Internet not get connected.  Please solve the problem.
5 Comments
Rockstarn50
Active Level 1
Galaxy F
Flight mode off then on
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Santoshji
Active Level 1
Galaxy F
Can't repeat always
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Rockstarn50
Active Level 1
Galaxy F
Y
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Abul_Sheikh
Active Level 6
Galaxy F
Do u have f23 5g if yes then how long u use ur device and how was ur battry backup time? B'coz i have f23 5g last 3months use but i have a issue with this device like quick battry drain and camera leging issue... So do u have any issue with ur device like mine?
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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