Home screen swipe up not working #bug

[Livin70]

Often i face this issue, when I woke up in the morning, unlocking my phone and swipe up in the home screen to see my applications, touch not working, I'm able to see my task bars & able to see my recent apps, only home screen swipe not working it works only after restart

Anybody facing the same issue?

[Jamesash]

I am also facing the same issue.

[goodthings]

Kindly clear catche of this app then try to it's again also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly perform the following steps to resolve your issue:

Note: Make sure there is no physical damage to your device.

Remove memory card
Due to some ''unauthorized'' files in the memory card device performance will be slow, so if you are using the memory card in your device. I will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Remove the memory card.

Note: Please do not remove the memory card while the device is transferring or accessing information.

Doing so can cause data to be lost or corrupted or damage the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Isahagalaxya34]

Is your touch working fine? You can check it in the members diagnostic app. I think this is a touch issue at the swipe up part of the touch screen.