Original topic:

Heating issues

(Topic created on: 03-26-2022 03:05 PM)
239 Views
maxxgg
Active Level 3
Options
Galaxy F
My phone getting heating while charging kindly fix the bugs
5 Comments
TheMystic
Expert Level 1
Galaxy F
Some amount of heating is normal.
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ㅤ
Expert Level 5
Galaxy F
please turn On batery saver while charging ur phone...
phone wont heat up like it does now.
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maxxgg
Active Level 3
Galaxy F
Ok i will chech thank you
cs_member8
Moderator
Moderator
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Galaxy F


Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Before continuing, it's worth taking the time to examine what is hot, and what is not. Your phone under normal use should not be hot. If it is, you have a problem.

However, don't interpret warm as hot. A slightly warmer feel after playing a game for 15 minutes is normal. But if your phone displays an overheating alert, or you find the device is surprisingly hot to the touch, then you should investigate.
Following reasons will lead to heat the phone
• During the initial setup after purchase or when restoring data
• Downloading large files

• Using apps that require more power or using apps for extended periods such as

– Playing high-quality games for a long time

– Recording videos for extended periods
• While multitasking or when running many apps in the background i.e.
– Using Multi-window
– Updating or installing apps while recording videos

– Recording videos while using a navigation app

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

 


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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maxxgg
Active Level 3
Galaxy F
Samsung f22 and a52 phone while charging my phone heating issues pls solve the clear not install unwanted apps and big games not install apps again an again charging my phone heating issues
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