Heating and battry drain issue in F62

[Jeetug]

Hi team,

After getting one ui 4.1 update, my F62 got the heating issue. When i turn on the data connection, it reaches 42°C to 45 °C. And if not turn off the internet in outdoor, it get harder to hold the phone in pocket as well as in hand also. 

Kindly resolve this biggest problem of my galaxy F62.

Thanks & Regards,

Shivam gautam

[SaiSumanth3355]

The first and far most reason is Summer season, Secondly due to poor signal reception, in this case your mobile try to grab more signal which will lead to increase heating. Are you facing this issue very often ?

[Jeetug]

Hi saiSumanth,
Ya , actually . Every time whenever i open my internet connection and also when i restart the phone, i faced same issue .
It gets hot more than expected.

[Ajay_das]

Same problem facing battery drain issue,

[Ajay_das]

Call to Samsung customer care 1800407267864 say battery drain

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Avik44]

Factory reset your phone ASAP.