Original topic:

Having issues in widevine and issues in running applications

(Topic created on: 02-18-2022 11:55 AM)
360 Views
Parzivaldp
Active Level 1
Options
Galaxy F
Applications like samsung pay they are like stuck , samsung pass
After the latest software update on 16 February 2022
And issues in widevine 
And my device is galaxy f62


image


image


image


5 Comments
samfan91
Active Level 10
Galaxy F
Yesterday I updated my F62, no issues with widevine. Today morning I used samsung pay and working fine.

Try factory reset or go to service center.
0 Likes
Parzivaldp
Active Level 1
Galaxy F
Done everything bro
0 Likes
samfan91
Active Level 10
Galaxy F
You can take Remote support, Samsung people will remotely connect your mobile and perform diagnostics. Check get help section in community app.
0 Likes
Parzivaldp
Active Level 1
Galaxy F
Done bro
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.
  
Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

0 Likes