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06-07-2021 02:05 PM in
Galaxy FMy Galaxy F62 heats up even in normal usage such as Instagram or Microsoft Teams that too in just few minutes. Also 7000 mAh battery doesn't seem to be of much use. It still drains quite fast and I have to disabled Always-On-Display to extend battery backup. Please provide a software update or if this issue is only with me, I need this issue fixed.
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06-07-2021 02:41 PM in
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06-07-2021 06:02 PM in
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06-09-2021 09:25 PM in
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06-09-2021 10:41 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support