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Original topic:

Fingeprint Issue

(Topic created on: 03-09-2023 10:36 PM)
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pkrla
Active Level 3
Options
Galaxy F
Fingerprint doesnot work. It always say fingerprint sensor dirty, clean it. Its not dirty. When I setup it, it will works for 5-6 times. Then there is fingerprint sensor dirty clean it error. This error i from 2022 October Since i bought this phone 

1 Solution


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Solution
blade45
Active Level 1
Galaxy F

u can disable fingerprint always on in biometrics it will solve the issue (when using finger sensor press power key then use  fingersensor it will work or u can use motion gesture turn the screen on then use finger sensor it will work)

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9 Comments
HiteshHere
Active Level 6
Galaxy F
It might be due to your tampered glass, you should try changing it.
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pkrla
Active Level 3
Galaxy F
How tamper glass is related to fingerprint??
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HiteshHere
Active Level 6
Galaxy F
In display fingerprint!
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pkrla
Active Level 3
Galaxy F
F23 has side mounted
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blade45
Active Level 1
Galaxy F

sir fingersensor is on power button/side button for f23

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Solution
blade45
Active Level 1
Galaxy F

u can disable fingerprint always on in biometrics it will solve the issue (when using finger sensor press power key then use  fingersensor it will work or u can use motion gesture turn the screen on then use finger sensor it will work)

pkrla
Active Level 3
Galaxy F
Thank you it worked... but have to click power button ra wake up gesture on to use fingerprint setting
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emarld_22
Active Level 10
Galaxy F
Some users are facing issue about the fingerprint sensor but in my case its working good
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blade45
Active Level 1
Galaxy F

yeah im also facing this issue finger sensor work after disabling always on feature