Original topic:

False statement of timely updates of OS and Securtuy Updates by Samusng

(Topic created on: 04-21-2025 04:37 PM)
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Intentions
Active Level 3
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Galaxy F

image

Waiting for more than 3 months for update of one ui 7 (oh that would not be a big deal for samsung) I want the answer that where are those timely security patch updates ????
Worst decision of my life is going for samung because after 10 months I am facing many issues like (fingerprint data has been corrupted) in which fingerprint not able to unlock the device, face unlock also not able tk unlock device and it says fingerprint data has been corrupted, I dnt know why these things are happening and then the issue is the old outdated design (that's the matter of choice but I choose to go for samsung for these things that timely updates and a brand image but this was my biggest mistake I will not suggest anyone to choose samsung because there were no timely updates and this was a complete fapse statement from brand side, so raise my concern to the team otherwise consumer court is also a option for me)
12 Comments
cs_member8
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Galaxy F

Dear Samsung Member,

Thank you for taking an interest in our products and services.

We would like to inform you about the One UI 7 upgrade along with the Android 15 update.

Here is the detailed information:
The Android 15 update for the Galaxy F15 5G is scheduled to be released on June 25.
Providing a continued great experience is our first priority.

Update schedule and eligible models could be changed if we encounter any issues through ongoing review.

The update may also be halted for a while even after the official update, when an emergency fix is occurred.

We will notify through Samsung Members if there is any schedule or model list changes.

* Depending on model and country or network operator, supported functions and schedule may change.

Warm Regards
Samsung Customer Support

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Ambastha
Beginner Level 3
Galaxy F
Same problem with my fingerprint too. It is just opening by touching anything (even nose or any skin) 😂.... Probably got corrupted...!!
Intentions
Active Level 3
Galaxy F
It's samsung bro 😂
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