Original topic:

Facing A Problem With Charging Issue

(Topic created on: 09-09-2021 09:23 AM)
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Arvindbunny
Active Level 2
Options
Galaxy F
Hello Family.  How Are You All.? Hope You Doing Good.
My Galaxy F62 Was Not Charging. If It Connet With In Seceonds It Disconnecting... Sometimes It's Connecting Well But Taking More Time To Fully Charged Like (2 Hrs 40 - 4Hrs) But The Actuall Charging Time Is (1 Hr 31 Mins) I Need Your Help To Fix This Problem About Phone.
 Or Is There Any Problem With Software Or Any Issues.? I Hope You People Going To Help Me.
Thank You 🙏
7 Comments
Ajay_das
Expert Level 1
Galaxy F
Rest all settings u will get solution...
Ajay_das
Expert Level 1
Galaxy F
Iam aslo using f62 Iam Facing battery issue
Galaxy F
CHECK IS YOUR CHARGING CABLE IS WORKING FINE ?
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samfan91
Active Level 10
Galaxy F
Try charging your charging cable, also make sure you enabled fast charging in battery settings.
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Zenhal
Active Level 6
Galaxy F
Bro please reset settings and check if it works and after that if it does't work try performing resetting device and check. If it's not a hardware problem then surely it will work
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Dasrahul
Active Level 6
Galaxy F

First check in Safe Mode. If the issue persists then perform factory data reset and check. If the issue still persists after reset the device then I will suggest you visit service center. Before you check in safe mode check that fast charging option is enabled or not and I want to tell you that fast charging time for F62 is around 2hr.

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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconveneince. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.    

Warm Regards,     
Samsung Customer Support  

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