F62 Weird but very troublesome issue after latest update

[RajaRP]

I am unable to open a couple of apps on f62 after latest update. My network provider is vi, but If I am on wifi or airtel network, those apps are working seamlessly, but on vi I am unable to even see homepage also. I don't know why this is happening to only few apps(like country delight app, trading view, Samsung members flipkart and payzapp payment page getting stuck etc..), I have wiped cached partition, cleared storage and data, Uninstalled and reinstalled too, but did nothing.

I contacted vi, they said u r facing issue after update, so problem is with Samsung. But Samsung guys say airtel and wifi are working just fine, so problem is with vi. Plz help, I don't know what to do..

Edit: Problem solved!!! In the Internet settings, go to 'Access Point Names', then in the Vodafone APN, change the APN and APN Roaming Protocol to IPV4 only. Should work after that. Credit to oneplus forum guys

[Aunimesh]

Same is happening with me too.

[RajaRP]

U found any solution? Did u do a factory reset? My phone has a lot of data and apps, so I can't do factory reset.

[Aunimesh]

Nope I didn't.

[RajaRP]

After a lot of youtube and google searching, finally oneplus forum guys gave a solution.

In the Internet settings, go to 'Access Point Names', then in the Vodafone APN, change the APN and APN Roaming Protocol to IPV4 only. Should work after that.

[samfan91]

Try to reset network settings, definitely something wrong with the VI apn settings...

[Rehaman4]

Iam facing same issue

[RajaRP]

In the Internet settings, go to 'Access Point Names', then in the Vodafone APN, change the APN and APN Roaming Protocol to IPV4 only. Should work after that.

[RohanGhag]

Try reseting network Settings for VI, I am able to access VI App on VI Data

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support